privacy_policy

// what we collect

When you use our chat widget or website, we may collect:

• Information you provide (name, email, company)
• Chat messages and conversation history
• IP address and approximate location (country/city)
• Device type, browser, and referrer URL
• Time spent on pages and interaction data

// how we use it

• To respond to your inquiries and provide support
• To improve our product and website experience
• To understand where our visitors come from
• To send follow-up communications (only if you provide contact info)

// third parties

We use the following services:

• Vercel - hosting and analytics
• Groq - AI chat responses
• Telegram - internal notifications for support

We do not sell your data to third parties.

// cookies

We use minimal cookies for essential functionality. We do not use tracking cookies or browser fingerprinting.

// your rights

You can:

• Request a copy of your data
• Request deletion of your data
• Opt out of communications
• Chat anonymously (skip the form)

// contact

Questions? Email us at enterprise@shodh-memory.com